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Damage billing at Connecticut College occurs four times a year: August through December is billed in January, January through April is billed in May, May through June is billed in July, and July through August is billed in September.
The damage billing process attempts to record all damages and losses which occur within and around the residence halls and other campus buildings, and seeks the appropriate reimbursement from the responsible party or parties.
Read "Tips to Avoid Damage Billing."
Damage billing philosophy
While some colleges and universities incorporate projected damage costs into tuition/fees, or charge a "security deposit," it is the philosophy of Connecticut College to bill students only when damage occurs.
As an honor code community, Connecticut College expects students to come forward on their own and take responsibility for any damage they have caused, accidentally or otherwise. Each house community has the right to expect this from every resident. Consistent with the honor code, should a student cause damage, she/he should report it to their housefellow or a staff member of Student Life.
If a student is aware that damage has occurred, that student should confront the responsible individual and remind him/her to report themselves within 24 hours. After that period of time, if the responsible individual has not reported him/herself, the witness should report that student.
In a situation in which no one has indicated responsibility for the damage, the housefellow will investigate the situation and may seek input from the House Council on whether the bill should be divided among a section, a floor, or the entire house.
Semester damage assessments
During each semester, major damage and clean-up costs which are reported by Facilities Management staff members are assessed and billed to students. The Office of Residential Education & Living investigates these damages to determine to whom these charges should be billed.
Each area coordinator receives a weekly update on the damages and clean-up charges in his or her area, reviews them, and asks each housefellow to investigate and report back on how the damage should be billed in that particular case. During the course of investigating, the housefellow may find it useful to consult with the House Council on how to distribute a charge that cannot be attributed to specific individuals.
It is important to inform your housefellow immediately if you or someone you know is responsible for specific damages.
When the student who was responsible for the damage is identified or admits responsibility, the cost to repair the damage is assessed to that individual's account. When the responsible party cannot be determined, damage charges will be assessed to the wing, floor, apartment, or house, depending on the location of the damage.
When reading your bill, you may notice that damage costs are broken down into three categories: Whole Dorm Damage, Floor Damage and Individual Damage.
- Whole Dorm Damages are calculated by adding together the student's share of damages that occur in common areas of their residence hall.
- Floor Damages represent the student's share of damage that occurs on their floor.
- Individual Damages represent damage that is attributed to that specific student. This may include damage to his or her room, house, or anywhere on campus where they have been designated as the responsible party. Also, individual damage may be billed when a group of people are responsible for one of these types of damage; in this case their share of the entire cost split by the group members appears on the bill.
- Lost Key Charges - If a student fails to return their keys to the Campus Safety office or the Gatehouse immediately after checking out of their room, they will be billed $25 for a lock change.
REAL Contact Information:
The Office of Residential Education & Living (REAL)
Located in Warnshuis
270 Mohegan Avenue
New London, CT 06320-4196