Care When We Are Closed

It is difficult to be sick when away from home and making a decision about what to do may be made more problematic when you do not feel well. However, there are several options available for students when Student Health Services is closed:

  • 24-hour Aetna Informed Healthline (available to students on the College's insurance plan)
  • Local walk-in clinics
  • Local hospitals/emergency rooms

24-hour Care Line

Students enrolled in the College's insurance plan have access to the 2014-2015 Aetna Informed Healthline at (800) 556-1555. While the nurses cannot diagnose over the phone, they can advise students in making decisions about seeking health care and may direct students to services available when Student Health Services is closed.

Local Walk-In Clinics (see directions below)

There is no co-pay for use of a walk-in clinic, so if possible, you may want to use this option instead of visiting the emergency room. (See below.)

Montville Backus Health Center
80 Norwich-New London Turnpike, Uncasville, 06382
Phone: (860) 889-8331
Monday - Friday: 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 2 p.m.

Charter Oak Walk-In Medical Center

324 Flanders Road, East Lyme, 06333
Phone: (860) 739-6953
Monday - Friday: 8 a.m. - 7 p.m.
Saturday: 9 a.m. - 4 p.m.
Sunday: 12:30 p.m. - 4 p.m.

Seaport Medical Center, Walk-In Clinic
56 Whitehall Avenue, Mystic, 06355
Phone: (860) 572-8282
Monday: 8 a.m. - 5 p.m.
Tuesday - Friday: 8 a.m. - 6:30 p.m.
Saturday: 8 a.m. - 11:30 a.m.

Local Hospitals/Emergency Rooms (see directions below)

Lawrence and Memorial Hospital (L&M)
345 Montauk Avenue, New London, 06320
Phone: (860) 442-0711
Open 24 hours

Pequot Medical Center
52 Hazelnut Hill Road, Groton, 06340
Phone: (860) 446-8265
Open from 7 a.m. - 11 p.m.

Use of either of these two facilities (L&M or Pequot) should be considered carefully. Since both are considered emergency treatment facilities, many insurances will charge a co-pay for the visit. The Connecticut College Student Health Insurance, for example, charges a $100 co-pay for use of the emergency room (unless you are admitted as an inpatient). There will also typically be additional charges for any physician visits, testing, medications, labs, etc. that you receive while in the the emergency room. You will always have to use your own judgment in making a decision to seek care at the emergency room.

And finally, you may visit Columbia University's Health Education Program website, Go Ask Alice, for answers to many student questions on health matters.

Directions to local hospitals and walk-in clinics (pdf)

Reasons to go to the Emergency Room

  • Sexual violence: First, if you think you (or a friend) have been the victim of sexual assault, see the Think S.A.F.E. website for the brochure, "What to Do If You Need Help."
  • Severe shortness of breath
  • Loss of consciousness/change in consciousness/seizure
  • Sudden, severe pain (abdominal, chest, head) which is not relieved with over the counter medication.
  • A major injury
  • Bleeding that does not stop after 10 minutes of direct pressure, or a deep cut which may need stitches in order to stop the bleeding.
  • Poisoning or overdose
  • Severe or worsening reaction to an insect bite or sting, or to a medication, especially if breathing is difficult
  • Severe or persistent vomiting
  • Suicidal or homicidal feelings
  • Severe vaginal bleeding which may indicate a miscarriage or ectopic pregnancy

Conditions which could probably wait until Health Services is open may include:

  • Fever which goes down with Tylenol or aspirin
  • Sore throat, colds, cough, earache
  • Minor cuts or burns
  • Skin rash
  • Mild nausea with vomiting or diarrhea without fever
  • Mild burning or irritation on urination
  • Chronic joint or muscle pain/strain

If you need transportation, call Campus Safety at ext. 111 and they can arrange for a cab for you. If an ambulance is needed, they will call one for you.

Again, you must use your best judgment on how to care for yourself when we are not open. You may enlist the advice of a housefellow, area coordinator, friend, or family member as well as the Hotline.

Contact Information

Phone: 860-439-2275
Fax: 860-439-5430


Student Health Services
Warnshuis Building
Connecticut College
270 Mohegan Avenue
New London, CT 06320-4196