Support Home

Computing & Telephone Support

Help Desk

Information Services Technical Support provides communications services to the college in a wide range of areas. The Help desk is usually a good place to start for computer help.

  • The Help Desk is located in the basement of Shain library.
  • Phone: (860) 439-HELP (4357)
  • Email: help@conncoll.edu
  • Instant Messenger(AIM): camelcomphelp
  • Instant Messenger(Yahoo): conncollhelpdesk
  • For telephone support, please call x3663 (FONE).

Important Announcements:

  • Welcome back to Connecticut College!  Please call the Help Desk with computer and networking issues you may have, but keep in mind we are very busy at the beginning of the year.

The Help Desk is staffed:

ACADEMIC YEAR -
Mon - Wed 8:30 a.m. - 2:00 a.m.
Thurs 8:30 a.m. - Midnight
Fri 8:30 a.m. - 10:00 p.m.
Sat 9:00 a.m. - 10:00 p.m.
Sun 10:00 a.m. - 2:00 a.m.

SEMESTER AND SUMMER BREAKS -
Mon - Fri 8:30 a.m. - 4:00 p.m.