Maintenance and Repair Requests

How to submit work orders

The Work Reception Center

The Work Reception Center, located in the Service Building on south campus, receives all requests for maintenance and repair of College facilities. All requests are entered into the Computerized Maintenance Management System and work orders are distributed to the appropriate shop for accomplishment.

How to submit a request

During normal working hours between 8:30 a.m. and 5 p.m., Monday through Friday

• By Phone Ext. 2253 or Voice Mail Ext. 7787. The phones are monitored continuously during normal working hours.
• By memo or letter to the Physical Plant Work Reception Center for routine maintenance and repairs that require more detail than would typically be provided over the phone.
• By Work Request Form, available from the Work Reception Center.
• Requests for renovations and/or projects involving more than routine maintenance or repair of existing facilities should be directed to Jim Norton, Director of Physical Plant Services, Ext. 2268.

Non-Emergency Requests After Hours, Weekends and Holidays:

• Leave a detailed message on Voice Mail Ext. 7787 for non-emergency situations. Requests will be processed and prioritized on the next business day. 

Emergency After Hours, Weekends and Holidays: 

• Call Campus Safety at Ext. 2222. If the situation warrants, Campus Safety will recall a Physical Plant Mechanic for emergency repair service. 

When leaving a request on voice mail, please include the following: 

• Name
• Address (building or dorm)
• Room number or area of building (if applicable)
• Permission to enter (automatic when leaving request)
• Pets on or in premises
• Your phone number
• Exact nature of problem
• Exact location of problem

What we can't help you with: 

Vending machines: Report problems to Dining Services, Ext. 2750

Phones: Report problems at Ext. 3663 or HELP (Ext. 4357)

Cable TV and/or Computers: Call HELP (Ext. 4357)

Dorm/Residence Hall/Housefellows Supplies:  Vacuum cleaners are available via the Housefellow, as are toilet paper, bug spray, extra light bulbs and window screens.

Dormitory furniture: Requests may be left at Ext. 7787.

Last Modified: Tuesday, March 11, 2008 10:49