If you are experiencing a physical or mental health emergency please dial 911 or Campus Safety at (860) 439-2222.

There are several options available for care when Student Health Services and/or Student Counseling Services are closed. Please use your best judgment on how to care for yourself when we are not open; you may enlist the advice of a housefellow, floor governor, friend or family member.

Conditions which could probably wait until Health Services is open may include:

  • Fever that goes down with Tylenol or aspirin
  • Sore throat, colds, cough, earache
  • Minor cuts or burns
  • Skin rash
  • Mild nausea with vomiting or diarrhea without fever
  • Mild burning or irritation on urination
  • Chronic joint or muscle pain/strain

Students on campus having mental health emergencies after hours should contact their Housefellow, Floor Governor or Campus Safety (860-439-2222) for support or to access other services. The administrator-on-call will contact the on-call counselor as needed.

24 Hour Nurse Helpline (for students on the College-sponsored Student Health Insurance Plan) 

Students may utilize the Nurse Advice Line (855-226-7915) when the school health clinic is closed or anytime they need confidential medical advice. A Registered Nurse counselor will provide a clinical assessment to assist in identifying the appropriate level and source(s) of care for members (based on symptoms reported and/or health care questions asked by or on behalf of Students). Nurses shall not diagnose Member’s ailments.

Health care for students when SHS is not open

Students who wish to seek primary care/illness care in the evenings, over the weekend, and on breaks may access the clinics listed below. These clinics are not emergency rooms. These clinics care for primary needs such as febrile illnesses, urinary tract infections, viral coughs/colds. Minor injuries, and cuts needing stitches, can be cared for at these clinics as well. Students must have their insurance card with them.

Free Transportation with UBER Health

If you need transportation to urgent care, you may take UBER Health at no cost to you.  The College has partnered with UBER Health to take you to urgent care.  To arrange for Uber Health, call Campus Safety at (860) 439-2222.  

Local Urgent Care Clinics

Hartford Healthcare Medical Group 
GoHealth Urgent Care 

351 N Frontage Road
New London, CT 
Phone: 860-865-0934 
Hours: Monday-Friday, 8 a.m. - 8 p.m., Sat & Sun, 9 a.m. - 5 p.m.
Save your spot online at GoHealthUC.com/connecticut

PhysicianOne Urgent Care Groton

220 Route 12
Groton, CT  06340
Phone: (860) 446-6137
Hours: Monday - Friday: 8 a.m. - 8 p.m.
Saturdays, Sundays and holidays: 9 a.m. - 5 p.m.
Check in online at http://www.physicianoneurgentcare.com/

Directions to local walk-in clinics (pdf) 

Emergency Care

A medical emergency defined by insurance companies is “a serious illness, injury or health issue that comes on at once. It is also something that a person with an average knowledge of health thinks must be treated right away to avoid loss of life, serious health risk or permanent disability.” (Aetna policy) Some examples of an emergency are excessive bleeding that does not stop with pressure, loss of consciousness, shortness of breath or suicidal thoughts. Use of emergency room facilities should be considered carefully. Many insurances will charge a co-pay for the visit. The Connecticut College Student Health Insurance, for example, charges a $175 co-pay for use of the emergency room (unless you are admitted as an inpatient). There will also typically be additional charges for any physician visits, testing, medications, labs, etc. that you receive while in the the emergency room. You will always have to use your own judgment in making a decision to seek care at the emergency room.

Reasons to go to the Emergency Room:

  • Sexual violence: For more information, download the Sexual Violence Prevention and Advocacy Brochure (pdf).
  • Severe shortness of breath Loss of consciousness/change in consciousness/seizure
  • Sudden, severe pain (abdominal, chest, head) which is not relieved with over-the-counter medication
  • A major injury
  • Bleeding that does not stop after 10 minutes of direct pressure, or a deep cut which may need stitches in order to stop the bleeding Poisoning or overdose
  • Severe or worsening reaction to an insect bite or sting, or to a medication, especially if breathing is difficult
  • Severe or persistent vomiting
  • Suicidal or homicidal feelings
  • Severe vaginal bleeding which may indicate a miscarriage or ectopic pregnancy

Local Hospitals/ emergency rooms

William H. Backus Hospital

326 Washington Street, Norwich, CT,  06360
(860) 889-8331
Open 24 hours 

Pequot Medical Center

52 Hazelnut Hill Road, Groton, CT, 06340
Phone: (860) 446-8265
Open from 7 a.m. - 11 p.m.

Lawrence and Memorial Hospital (L&M)

345 Montauk Avenue, New London, CT, 06320
Phone: (860) 442-0711
Open 24 hours

Directions to local hospitals/emergency rooms (pdf)

Hotlines and Text Lines

Southeast CT Mental Health Authority Crisis Response: (860) 886-9302

National Suicide Crisis Line: (800) 273-TALK (800-273-8255) or Text CONNECT to 741741

Trevor Project Crisis Hotline: (866) 488-7386 or Text TREVOR to 741741

National Eating Disorders Helpline: (800) 931-2237 or Text NEDA to 741741

And finally, you may visit Columbia University's Health Education Program website, Go Ask Alice, for answers to many student questions on health matters.