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Technology Services

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Information Services provides information technology (IT) system support to the Connecticut College community.

Stop by —we’re located on the main floor of Shain Library and our hours are listed below in the contact information box.

Accounts & Passwords

StudentsFaculty

How to Change Your Password for Students

Students: The password cannot contain all or part of your user account name, and it must be at least twelve characters in length. The password also may not contain any part of your camel user name.

Below are some examples of passwords that would meet the required length:
heinzisbetterthanhunts
catch&release;
Born to run!

Do not use the example passwords above.

Passwords will need to be changed once per year. Please personalize your password as much as possible. Choose a password that is easy enough to remember that you do not have to write it down. The three previous passwords cannot be used.

If you are unable to log in to your email account after changing your password, contact the IT Service Desk at 860.439.4357 (help). You can also stop by the Service Desk on the lower level of the Shain Library.

How to Change Your Password for Faculty

Faculty: The password cannot contain all or part of your user account name, and it must be at least twelve characters in length. The password also may not contain any part of your camel user name.

Below are some examples of passwords that would meet the required length:
heinzisbetterthanhunts
catch&release;
Born to run!

Do not use the example passwords above.

Passwords will need to be changed once per year. Please personalize your password as much as possible. Choose a password that is easy enough to remember that you do not have to write it down. The three previous passwords cannot be used.

If you are unable to log in to your email account after changing your password, contact the IT Service Desk at 860.439.4357 (help). You can also stop by the Service Desk on the lower level of the Shain Library.

Computer Purchases

StudentsFaculty

Computer Purchases: Students

Computer Purchases Faculty

IT Service Desk

P: (860) 439-HELP (4357) E: help@conncoll.edu

Mailing Address

Connecticut College
270 Mohegan Ave.
New London, CT 06320

Hours when classes are in session:

Monday — Thursday: 9am-5pm and 7pm-10pm
Friday 9am-5pm
Sundays 4 p.m.- 10 p.m. 

Campus Location

Shain Library, lower level

Self-Service & After Hours Support

webhelpdesk.conncoll.edu

Google Chat

help@conncoll.edu

Social Media

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Connecticut College
270 Mohegan Avenue
New London, CT 06320
admission@conncoll.edu
1 (860) 447-1911
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NOTICE OF NONDISCRIMINATORY POLICY

Connecticut College is an equal opportunity employer. The College complies with all federal, state, and local laws, regulations, and ordinances prohibiting discrimination in private post-secondary education institutions. The College does not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of the following protected characteristics: age, citizenship status, color, creed, disability (physical or mental), domestic violence victim status, ethnicity, gender expression, gender identity, genetic information (including family medical history), lawful source of income, marital status, national origin (including ancestry), pregnancy or related conditions, race, religion, sex, sexual orientation, veteran or military status (including disabled veteran; recently separated veteran; active-duty, wartime, or campaign badge veteran; and Armed Forces Service Medal veteran), any other status protected by federal, state, or local law.