Mission of the Office of Conflict Resolution
and Ombuds Services

The mission of the Office of Conflict Resolution and Ombuds Services is to support the staff and faculty, and protect the integrity of the workplace at Connecticut College.  The office serves as an independent advocate for fairness and the betterment of the College.  If you are a faculty or staff member facing an issue in the workplace, and unsure of where to turn, you are encouraged to contact one of our ombudspersons.

The Office of Conflict Resolution and Ombuds Services provides confidential, informal support to all staff and faculty of Connecticut College. Ombudspersons are available to assist in the management of workplace conflicts, and may provide informal guidance, support, information and referrals for personal and professional concerns. 

The Office of Conflict Resolution and Ombuds Services is an informal resource designed to supplement, but not replace, the college’s resources for formal conflict resolution. Examples of formal resources would be human resources, Title IX, or faculty grievance processes.

As a confidential resource, the Office of Conflict Resolution and Ombuds Services protects those who do not wish to make a formal complaint, thereby safeguarding and increasing constructive reporting.

The Office of Conflict Resolution and Ombuds Services periodically reports to the President and administration of Connecticut College, or the broader college community, on the basis of anonymized and/or aggregate data. This reporting helps the College to assess the climate of the campus and may provide a basis for organizational, policy, and procedural enhancements.