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Interlibrary Loan service (ILL) at Connecticut College borrows or obtains copies of library materials needed by members of the college community but unavailable in our own collection, and is available to all current Connecticut College faculty, staff, and students. Requests for books owned by Trinity College or Wesleyan University may be placed directly via the CTW catalog.

We treat all submissions as priority requests. If you are concerned about receiving your ILL request in time for your project, please include a note on your ILL request indicating the date you need the material by.


When a loan arrives, the Ill Office will notify the patron. The item will be held in the ILL office where it can be picked up. Please be aware that loan restrictions may apply to some items and loans can be recalled by the supplying library at any time.

Please use all borrowed items with care and respect. ILL service is based on the generosity and trust between cooperating libraries. Tardiness in returning items, poor handling of loaned materials, or losing loaned materials may jeopardize future borrowing privileges for the Connecticut College community. All undergraduates are subject to fees levied by the lending libraries for lost materials.

ILL returns should be brought to the ILL office, but if the office is closed books may returned at the Circulation Desk.


To expedite orders for copies of journal articles, please provide all of the information requested on the ILL Journal Article Request form; delays in ordering the item by the ILL office or delays in processing by supplying libraries can arise from lack of volume number, page numbers, article title, etc.

Providing your source of information can be of help to the ILL staff if the citation is inaccurate and needs to be checked. If you need help interpreting citations from various indices and databases, please ask a reference librarian.


ILL strives to obtain as many items as possible free of charge to our patrons. However, not all items can be obtained without extra costs. If a request is cancelled due to a lack of free lenders, and consultation with a Reference Librarian results in the cancelled request being an indispensable source of information, the request may be resubmitted with a note indicating its importance.


Interlibrary Loan (ILL) FAQ


Where is the ILL office located?

The ILL office located on the first floor of Shain Library, to the right of the elevator doors.

When is the ILL office open?

The ILL office is open from 8:30-4:00 Monday-Friday.

How do I contact the ILL office?

You can contact the ILL office by stopping by our office, emailing ill@conncoll.edu or calling x2667.

Where do I pick up and return my ILL material?

You can pick up and return your ILL loans in the ILL office.  The ILL office is to the right of the elevator doors, and all of the loans to be picked up are arranged alphabetically by our patrons’ last names. Picking up and returning are not confined to ILL office hours, but can happen whenever the library is open. For library hours, click here.

What’s the difference between ILL and CTW?

ILL requests can be for articles or books, dvds, cds, videos, microfilm, etc., are placed on your Illiad account, and could be filled by any library. ILL materials are picked up in the ILL office or electronically delivered to your Illiad account. To place an ILL request, click here: https://conncoll.illiad.oclc.org/illiad/logon.html

CTW requests are only for books, dvds, cds, etc., are placed through the CTW catalog, and are confined to Wesleyan University and Trinity College libraries. CTW requests are picked up at the Circulation desk. Click here to place a CTW request.

How long does a CTW take to arrive?

A CTW request should not take more than two days to arrive; you will receive an email when it is ready for pick up at the Circulation desk. If it does take more than two days to arrive, please contact the ILL office so we can look into it.

How long does it take for an ILL to arrive?

From the time you place the request, it takes approximately six days for an ILL loan to arrive and one day for an article request. If you need your material sooner than that, please make a note on the ILL request or contact the ILL office to expedite your request. You will receive an email when your materials are ready for pick up or have been delivered to your account.

How long can I keep a book for?

Due dates for ILL loans vary, but are always printed on the slip on the front of the loaned material.

Can I renew an ILL?

Usually, yes. A renewal is automatically requested for any loans still checked out one week before their due date. If the supplying library grants a renewal, you will receive an email with the new due date. This is the final due date.

I need the book past the due date or renewal date. What do I do?

Contact the ILL office. They can try to obtain another copy of the material for you, and when the new copy arrives you can return the copy you have now.